Hello yaglavniy!
We understand that you're contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account.
Twitter suspends accounts for a variety of reasons:
• If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You'll need to confirm that you've removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our Best Practices page if you haven't already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior.
• Please take a minute to review the Twitter Rules.
• If you received an email from
[email protected] saying 'you're being suspended' or that we're going delete your account, you're safe; the email is fake. More information here
https://support.twitter.com/articles/204820-safety-fake-twitter-emails
• While we strive to avoid mistakes, it's also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we'll take another look at your case. Our apologies if the error turns out to be ours.
Thanks,
Twitter Trust & Safety
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Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as
[email protected]) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff.
Please note, we cannot accept email attachments at this time; please include all information in the body of your request.
Your request summary is:
yaglavniy, May 09 03:11 am (PDT):
Regarding: Account deactivation/reactivation
Subject: turn on my account
Description of problem: help me !
Full name: ilya
Twitter username: @yaglavniy
Email address: ---
Phone number(optional): n/a